Your order
Your receipt comes from Link, the Stripe service that takes our payments, so Link is the name you’ll see on the receipt and on your card statement. For a question about the payment itself you can also use Link’s support. For anything about your Review Atlas, email us.
Delivery
We usually email your Review Atlas within 5 working days of payment, or 8 working days for an order of three or more games, to the address you paid with. If it’s going to be later, we’ll tell you and give you a new date. With rush delivery, offered on orders of one or two games, it’s within 48 hours, or we refund the rush fee. Delivery terms.
Cancelling and refunds
Within 24 hours of paying you can cancel for a full refund; after that and until we deliver, for 50%. A rush order cancelled before we deliver is refunded 50%. Email us to cancel. Refund terms.
Your Review Atlas Studio page
Studio is open by invitation. If your team isn’t on it yet, request access. If you were invited, sign in at reviewatlas.gg/sign-in with your work email: we email you an 8-digit code. To add or remove someone on your team’s page, or if an address is locked after too many wrong codes, email us. The Studio balance and refreshes are explained in the terms.
Something wrong with your Atlas
Tell us within 14 days of delivery and we’ll fix it within 5 working days, or refund you if we can’t. What counts as a defect.
Your data
To see, correct or delete what we hold about you, or to stop the newsletter, email us, or use the unsubscribe link in any newsletter. Privacy policy.